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Who We Are

Who We Are

Who We Are

Who We Are

Who We Are

Customer Charter

Thermoseal Group is a manufacturer and distributer dedicated to customer service. Our customer promises are as follows:

  • To deliver high-quality products which are environmentally sound, easy to use and adhere to EN1279 manufacturing standards.
  • Knowing that our customers have their own customers' needs to meet, we make it our business to ensure that we provide a tailored supplier support system.
  • We promise to always strive to deliver a consistent first-class order processing and delivery service.
  • To establish long and lasting relationships with customers, suppliers, and partners to assist in their business development.
  • We offer an effective after sales support service through experienced and knowledgeable staff providing quality advice.
  • A comprehensive online catalogue of over 2,500 products, as well as a wide range of marketing material including downloadable catalogues and order forms; informative literature; technical and health and safety data; brochures and a range of promotional material and display items. Our marketing department aims to work with our customers to help promote their business.
  • If you experience a problem, we will ensure that you are able to speak to a relevant member of staff who will keep you informed of progress whilst ensuring a quick and final resolution.

Click Here to view our Customer Care Policy.

Please feel free to e-mail any feedback to us.

Queen’s Award for Enterprise: International Trade 2017 International Fast Track 200 Amazon Growing Business Award Wigan Business Award for Export EEF Future Manufacturing Award – North West

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Thermoseal Group

Our business is dedicated to the manufacture and supply of highest performance components and machinery used in the manufacture of insulated glass. Our particular focus Is on the development of components designed to help meet the changing requirements for more thermally efficient windows. We are a multiple award-winning organisation with almost 40 years in the industry.

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Date Added 10/04/19

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Downloads

Our downloads area contains a wide range of literature, product technical information and videos. Please note that some of the downloads are only available to customers with login information, but please feel free to contact us for further information.

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